Incident Response Retainer
Contain fast. Communicate clearly. Recover with confidence. Our incident response retainer gives your team immediate access to senior responders, proven playbooks, and executive-ready guidance when every minute matters.
Why retain SCPX before an incident
- Priority access: direct pathway to responders without procurement delay during a live event.
- Prepared decision-making: predefined escalation, communication, and triage workflows.
- Business-first containment: actions prioritised by operational and reputational impact, not just technical severity.
- Board-level clarity: concise updates for executives, legal, and stakeholders under pressure.
What your retainer includes
- On-call advisory for active incidents and suspected compromise
- Rapid triage and scope assessment to establish blast radius
- Containment and eradication strategy with practical owner-by-owner actions
- Forensic-ready evidence handling and timeline reconstruction support
- Post-incident review with resilience uplift roadmap
How engagements run
- Immediate activation: confirm incident profile, key systems, stakeholders, and risk tolerance.
- Stabilise: contain adversary activity while preserving critical business services.
- Recover: support remediation, validation, and controlled restoration.
- Strengthen: deliver 30/60/90-day uplift priorities tied to measurable risk reduction.
Common trigger events
Ransomware activity, credential compromise, business email compromise, cloud account takeover, data exfiltration concerns, and executive-targeted social engineering incidents.
Related capability pathways
Managed SOC / MDR · Cybersecurity Risk Assessment · Threat Intelligence & Advisory · All capabilities
Need immediate support?
Use our secure contact pathway for confidential triage and response coordination.
Next best step
Choose the response path that fits your risk posture and urgency.
Need immediate support or a strategic uplift plan?
Choose the pathway that matches your urgency.
Operational outcomes you can see
Consistent monitoring dashboards reduce blind spots across users, identity, and endpoints.
Playbook-led actions compress time-to-contain during phishing, takeover, and impersonation events.
Board-ready risk narratives connect technical control uplift to business continuity.
Move from uncertainty to a clear action plan
Tell us your current risk concerns and operating constraints. We’ll map practical next steps with priorities your team can execute.
Built for measurable security outcomes
Senior-led execution
Experienced specialists guiding both technical response and leadership decisions.
Business-aligned priorities
Recommendations framed by operational impact, obligations, and available capacity.
Actionable next steps
Clear ownership and sequencing so improvements are implemented, not shelved.
What teams value about working with SCPX
Actionable remediation priorities
Business-context risk framing
Confidential consultation pathway